Frequently asked questions
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Right after you fill in the form and sign the agreement with an SMS code — your login and password will be sent to your email.
Any registered business entity or individual entrepreneur in Kyrgyzstan can apply to become a seller. We welcome stores, brands, distributors, and manufacturers across all consumer product categories.
You'll need your business registration certificate, tax identification number (INN), and bank account details. Individual entrepreneurs need their patent or registration certificate. Our team will guide you through the full requirements during onboarding.
About 5 minutes: fill in the form and sign the agreement with an SMS code. Your login and password arrive by email right away, so you can start uploading products.
Almost all legal consumer goods — electronics, clothing, food and beverages, household goods, cosmetics, sports equipment, toys, auto accessories, and much more. During onboarding we'll clarify any category-specific requirements or restrictions.
Payouts are processed on a regular schedule (weekly or bi-weekly depending on your category). Funds are transferred directly to your registered bank account after order completion and the standard return window. You can track all payout history in your seller cabinet.
Yes, support is available 24/7: in-account chat, phone (+996 550 72 85 85), WhatsApp and email (info@bakai.store).
You can upload products individually through our product management interface or in bulk using our Excel/CSV import tool. Each product supports multiple images, detailed descriptions, attributes, and variants. Our team can also assist with initial catalog setup.
You have two options: use our network of fulfillment and delivery partners (recommended for convenience) or arrange your own delivery. We are integrated with major delivery services operating in Kyrgyzstan. Your seller cabinet provides shipping label generation and tracking.
The first month after signing the agreement is commission-free (0%). After that the commission depends on the product category; current rates are shown in your seller account.